Small business CRM software Solutions - SugarCRM

Small business CRM software Solutions SugarCRM

There are several options available in the area of small business CRM software solutions. Small businesses need to maintain data on customer contacts, track campaigns and help manage leads. There is one more thing that most small businesses need from CRM software and that is affordability and scalability. No small business wants to remain small forever, and software which can grow with the business is vital.

While many alternatives spring to mind there are few that can beat a web based small business CRM software solution. The reason is simple. A web based CRM means that the software is securely seated on a server elsewhere so can be accessed from any device capable of bringing up a web browser. Sugar CRM is open source software which means the price is right for a small business, it is free. Most small businesses can do well with the community license of the small business CRM software Sugar. While the basic Sugar has only customer tracking, email and marketing tracking, contact list coordination and even newsletter integration it lacks some of the extras of the paid edition such as sales projections.

Deploying SugarCRM will require either a LAN or a remote server. Each employee's computer accesses the CRM interface via a web browser. With such a solution there is no need to separately install this small business crm software on each and every employee's device and subsequently keep them updates. That means that only one machine need be upgraded with the latest edition of SugarCRM and if the software is remotely hosted, even the regular IT tasks might be avoided. Small businesses often do not have the resources to spare to hire an IT department to continually update software and machines, SugarCRM can help avoid this expense at a time when many companies can ill afford unnecessary expenditures.

The small business CRM software solution SugarCRM can be installed on virtually any machine running any OS. There are packages which can be installed on PCs, Mac, Linux or open source which requires a server with Apache, a MYSQL server PHP. Alternatively there are prepackaged "stacks" for multiple platforms which contain all the software required to run the CRM on that platform. Installing sugar CRM software is simple for the small business even if they do not have their own IT department.

The core of the small business CRM software Sugar CRM will make tracking customer campaigns, contacts, leads and mailing lists far easier than it has ever been. This software solution for small businesses is configurable and can be added to or personalized and while the basic package is good for many businesses it can become far more powerful with addon modules.

Web based software is becoming far more prevalent because of the decreased expense in deployment and upgrades as well as the fact it can be accessed by employees who work remotely or travel consistently. No longer will the sales rep on the road or at a convention be out of touch with a small business CRM software solution that is web based.

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